The Profit Impact of Business Intelligence By Steve Williams and Nancy Williams
Over the last decade, the Wal-Mart factor has placed tremendous pressure on margins for the major food and beverage manufacturers served by McCormick’s Global Industrial Group. This means that we, too, are under pressure to reduce supply chain costs while continuing to provide world-class service. The ideas in The Profit Impact of Business Intelligence were central to our deployment of business intelligence applications that allowed us to manage revenue delivery and reduce costs.
While we are the leader in our market, Principal Financial Group operates in an increasingly competitive environment, and one performance management approach we are taking is to leverage business intelligence to better serve our customers and to optimize our cost structure in relation to the services our customers value most. We have used the BI Pathway Method and the strategies described in The Profit Impact of
Business Intelligence is needed to align our BI program with our critical success factors and drive our BI development efforts.
This is a “must-read” book for anyone who wants to achieve real business intelligence. Strategic alignment is a critical element of BI success and understanding business requirements is essential. The BI Pathway Method and the proven practices described in The Profit Impact of Business Intelligence advance the discipline of BI by focusing on business value built upon a strong foundation of technology best practices. With this book, Steve and Nancy Williams take a big step toward putting the business back into BI. Clearly, Nancy and Steve Williams understand the “business” in business intelligence.
This book is necessary for business leaders who require that their BI programs drive real business value. The focus on strategy, the key critical success factor for BI, is outstanding.
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